In Panama City Beach in October of 2013, a woman and her husband were not permitted entry to a  Halloween party after a disagreement with the bar’s staff over whether her service animal could gain access, according to a police report filed.

Bennie and Mary Gray were planning to attend a Halloween party at Tootsie’s Orchid Lounge at Pier Park. Police were called after a bouncer told the couple that Mary’s service dog could not be inside the bar. Although the bar bouncer asked to see “papers,” Bennie was quick to explain that the ADA does not require such paperwork.

Mary, 36 years old, has multiple sclerosis and her service dog, which she has owned for eight years, alerts her to the onset of seizures. Mary had made a costume for her service dog and they were celebrating Bennie’s birthday as well.

“She cried all night long,” Bennie Gray said this week. “They ruined her night.”

It is unknown whether a lawsuit has been filed against the bar.

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