Question: Who might violate your rights as an assistance animal owner/handler?

Answer: Not everyone understands assistance animal laws. Even if you are very clear with others and take all the suggested actions to communicate your needs and requests for accommodation, it is possible for your rights to be ignored or violated by other people and businesses such as:

1. Landlords, Property Managers, or Hotels

2. Airlines or Public Ground Transit Providers

3. Staff at Restaurants, Movie Theaters, Parks, and Shops

Do you own an assistance animal? Register your pet. 

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

Question: What if someone asks you to show paperwork of your service animal?

Answer: Your answer could be,  “Under the ADA, there’s no requirement for any registration or certification. Each disabled owner can choose whether to have their Service Animal registered or not. However, I did choose to voluntarily register my Service Animal. Here is a copy of her registration certificate issued by the Service Animal Registry of California, for your records.”

Do you own an assistance animal? Register your pet. 

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

Question: When can a local transit deny accommodation to service animals? 

Answer: Providers may deny accommodation only to Service Animals that pose a direct threat to the health or safety of others. For example, if the service animal displays threatening behaviors by growling, snarling, lunging at, or attempting to bite other persons on the local transit.

Do you own an assistance animal? Register your pet. 

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

Question: Should passengers purchase extra seats for their service animals?

Answer: The airline may not require that the passenger purchase an extra seat unless the animal will not fit in the immediate seating area, lap, or under-seat storage area of the passenger. For example, a Great Dane might be denied cabin space unless an additional seat is purchased. However, if the flight happens to be fairly empty and there is a lot of space available, the passenger may not purchase an additional seat.

Do you own an assistance animal? Register your pet. 

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

Question: How can gear be useful to service animal owners?

Answer: Gear is sometimes desired by an owner in situations where it will short-cut conversations or help prevent misunderstandings in public spaces. For example, if a dog is wearing a shirt which states “Medical Alert Service Animal,” then the disabled owner/handler might avoid having to explain his or her animal’s status when visiting public spaces such as restaurants.

Do you own an assistance animal? Register your pet. 

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

Question: Can a housing provider ask detailed medical questions about the assistance animal?

Answer: No. While it was mentioned that housing providers and commercial airlines can request reasonable evidence of the resident’s need for the assistance animal, such as a medical professional’s note, the housing provider may not ask detailed medical questions which would be an invasion of privacy rights.

Do you own an assistance animal? Register your pet. 

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

Question: Can a housing provider refuse an assistance animal for financial reasons?

Answer: Yes. The housing provider can refuseefuse to accommodate the request for an assistance animal if it would cause an undue financial burden on the landlord or hotel operator. For example, if the landlord’s insurance carrier would cancel the insurance policy if a certain breed of dog, such as a pit bull or chow breed, were kept on the premises, or if the accommodation would require extensive costs that would be considered objectively unreasonably high, such as physical alterations or construction.

Do you own an assistance animal? Register your pet. 

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.