How do you respond to someone who asks for a demo of your assistance animal’s skills?

assistance animal question

If someone asks you to show a demo of your animal’s skills, you can tell the person:

“I’d rather not, and under the ADA I don’t have to put my Service Animal through that. Giving demos would be detrimental to my animal’s training. I’ve already explained what my Service Animal does to assist me with my disability.”

Showing your registration certificate is an easy way to assert your rights and is often easier than trying to educate the person about the law. By handing it over, you can shortcut the conversation.

Registration is very useful for owners because it can shortcut uncomfortable conversations with landlords, employers, airlines, and business owners, but it is not the registration that gives the animal its status.

The only two required elements are that you have a condition that is a disability and that the animal assists you with your disability by performing a specific function. Refer to Chapter 1 for more detail about the assistance animal types and requirements.

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS

Posted in FAQ

What if a service animal barks or growls at other people, or otherwise acts out of control?

service animal out of control

You may exclude any animal, including a service animal, from your facility when that animal’s behavior poses a direct threat to the health or safety of others.

For example, any service animal that displays vicious behavior towards other guests or customers may be excluded. You may not make assumptions, however, about how a particular animal is likely to behave based on your past experience with other animals. Each situation must be considered individually.

Although a public accommodation may exclude any service animal that is out of control, it should give the individual with a disability who uses the service animal the option of continuing to enjoy its goods and without having the service animal on the premises.

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS

Posted in FAQ

Are there tax benefits to assistance animals?

tax benefit assistance animals

You need to let your tax preparer know that you have an assistance animal. For some owners/handlers, the following expenses may be tax deductible as medical expenses:

  • Purchasing an assistance animal
  • Veterinary costs related to the assistance animal
  • Food costs to feed the assistance animal
  • The cost of any registration, gear such as vests, and educational courses

Every person’s tax situation and income level are unique; you will need to have the conversations with your tax preparer to see if your expenses qualify as a deduction. Not everyone will be able to take advantage of the tax benefits, but if you don’t ask, you’ll never know.

Here are some tips for you to take advantage of any tax benefits:

  • Save all receipts in a folder you designate for costs related to your assistance animal.
  • Track all costs for which you do not have a receipt.
  • Keep a record of how your assistance animal has assisted you in that tax year.

Make sure to keep all records or documents.

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS

Posted in FAQ

A woman from Tasmania suggests that ferrets could be alternatives to service dogs

Ferret service animal

Nicole Flint used to work in emergency response. After she was diagnosed with Post-Traumatic Stress Disorder (PTSD), she moved to Tasmania and got herself a ferret as a pet. She named him Deamon. Flint never intended for Deamon to be an assistance animal until she realized that Deamon was helping her cope with her PTSD.

Flint says, “Wherever I felt anxious, he would sense that and he would come and sit with me until the anxiety passed.” Because of Deamon’s help, Flint realized that maybe ferrets could be trained to respond to emotional distress. Flint started training several rescued ferrets herself.

Flint knows that there are no service animal accreditations in Tasmania. She looked to the United States so her ferrets could be officially recognized. What she did was that she filmed one of her ferrets doing “service work” to prove the ferret’s abilities.

Although she knows that service or companion animals should be dogs, she believes that ferrets could serve as alternatives. According to her, there are cases in which a person is simply not allowed to have a dog. Flint says, “[Ferrets are] compact, they’re smart, you can have them in flats.”

Article source: Abc.net.au

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS

Author makes retired service dog the main character of her storybooks

Photo courtesy: The Argus Observer

Photo courtesy: The Argus Observer

Fred is a yellow labrador retriever who used to be a service dog. His owner named Janet Morrison often visits a library in Ontario to read stories to children. Guess what her storybooks are about? Fred, of course! Morrison has a series entitled, “Fred the Dog,” which features Fred’s real-life experiences in several places.

Morrison’s purpose of sharing Fred’s stories to kids is to educate them and the public in general about the importance of service animals. In one of Morrison’s stories, she reminds kids that they are not allowed to pet a service animal without asking the animal owner’s permission.

She tells the kids that a service dog always makes sure that he does his job and that petting the dog can serve as a distraction. One time, Morrison asked the kids what a service dog does and one of them gladly raised her hand and said that a service dog helps a person with some kind of a disability.

Since Fred has already retired as a service dog, Morrison allows the kids to pet him while she reads her stories. In the photo above, Morrison reads one of Fred’s stories entitled, “Fred and the Happy Face Spider.”

Article source: The Argus Observer

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS

Why are assistance animals good for kids and people in general?

animals good for kids

Assistance animals have become widely popular in the United States, as more people have seen their benefits for improving their mental and emotional health. For sure, you’ve heard of reports of emotional support animals such as dogs, cats, pigs, miniature horses, and ducks being used to assist patients with PTSD and autism in their day-to-day lives.

Despite assistance animals’ popularity, we can all agree that animals, in general, have helped people in many ways. Whether it’s an emotional support animal or simply a pet, animals help ease feelings of loneliness. You get to take them for a walk which allows you to exercise.

When it comes to children with or without developmental disorders, interaction with assistance animals has been shown to increase learning motivation, social skills, empathy, a sense of responsibility, and self-esteem. Therapy animals also help decrease pain among hospitalized children.

As owners of assistance animals, we need to make sure that our furry companions get all the care and training they need to stay safe and healthy so they can continue keeping us happy.

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS

What do you do when someone violates your rights?

violation rights

Not everyone understands assistance animal laws. Even if you are very clear with others and take all the suggested actions to communicate your needs and requests for accommodation, it is possible for your rights to be ignored or violated by other people and businesses such as:

  • Landlords, Property Managers, or Hotels
  • Airlines or Public Ground Transit Providers
  • Staff at Restaurants, Movie Theaters, Parks, and Shops

You have a lot of choices in how you respond to a person violating your rights. Not all people understand their obligations or your rights. Some violations are out of ignorance, not spite or ill will. Other violations might be out of anger or intentional. You can probably guess or sense which it is and can react accordingly.

If the person violating your rights is doing so out of ignorance about the law, brief education can sometimes solve the issue.

If the person violating your rights is doing so out of anger, or harasses you, or repeatedly violates your rights, or is threatening your peace of mind, you can take more serious action such as:

  • Giving the person a signed Notice of Violation.
  • Reporting the person to the appropriate agency.
  • Seeking legal assistance from a free “pro bono” attorney services organization such as Legal Aid.
  • Hiring a private attorney to help you sue the violator for your damages, such as emotional distress and any loss you suffered.

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS

Posted in FAQ

What are the rights of an employer on assistance animals?

employer rights assistance animals

An employer has certain rights and is allowed to do the following:

1. Request reasonable evidence of the employee’s need for the assistance animal, such as a medical professional’s note. However, the employer may not ask detailed medical questions which would be an invasion of privacy rights and must consider other reasonable evidence if there is no medical professional note available.

2. Deny/eject the assistance animal if it causes an unreasonable nuisance or public safety hazard. For example, if there is a barking habit, flea infestation, evidence of an actual disease, aggressive behavior, feces or urine contamination due to the owner/handler neglecting to clean up, etc. Note that these must be actual rather than merely potential issues.

3. Refuse to accommodate the request for an assistance animal if it would cause an undue financial or another burden on the employer. For example, if the employer’s insurance carrier would cancel the insurance policy if a certain breed of dog, such as a pit bull or chow breed, were kept in the workplace, or if the accommodation would require extensive costs that would be considered objectively unreasonably high, such as physical alterations or construction.

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS

Posted in FAQ

Can an employer accommodate an assistance animal in the workplace?

employers rights

There is only one type of assistance animal which an employer must accommodate in the workplace: Service animals.

Emotional support animals or therapy animals are usually not accommodated unless the employer voluntarily chooses to allow these two categories of assistance animals.

When it comes to an employer’s obligations, the Americans with Disabilities Act (ADA) requires that employers make reasonable accommodation to the known physical or mental limitations of otherwise qualified individuals with disabilities, unless it results in undue hardship.

Service Animal requests are usually accommodated by employers unless the employer can show a reason why it creates a danger to others or undue hardship. For example, a Service Animal can likely be denied access to food-prep areas or locations with dangerous machinery.

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS

Posted in FAQ

An airline denied a blind woman and her seeing-eye dog accommodation

blind woman and service dog

Photo courtesy: Bangor Daily News

Sue Martin, 61, is a blind woman who was accompanied by her 3-year old service dog named Quan (a German Shepherd) and her husband on her flight from Bangor. The three of them were able to fly from Bangor to Washington, DC but had trouble doing so during the second leg of their flight.

What happened was that they had trouble finding a seating in American Airlines that was big enough for Quan to lay down. The AA flight attendant refused to offer a larger seating after Martin made a request. Martin also suggested if she could get a first-class ticket and the attendant replied that dogs are prohibited in first class. A passenger in first class offered his seat. After Martin accepted, an American Airline supervisor came and directed Martin, Quan, and her husband off the flight.

Martin asked why she has been removed and the supervisor responded that the crew decided that their presence on the plane was unsafe and that they had to leave. After returning home by taking another airline flight, Martin filed a complaint against American Airlines for the incident. The company made an apology and stated that Martin’s allegations would be investigated.

According to Robert Mann of R.W. Mann & Co. in Port Washington, N.Y., there probably has been a confusion with the recognition of Quan as a legitimate service dog. The U.S. Department of Transportation accepted Martin’s complaint. The investigation is still going on. Martin would also like to be reimbursed for the $80 cab fare she spent while traveling with Quan and her husband to a different airport.

Article source: Bangor Daily News

Are you an owner of an assistance animal?

The Service Animal Registry of California invites you to have your assistance animal registered in order to designate its status. We also encourage you to take our online classes so you can be fully aware of your rights and gain more knowledge about your support animal.

Finally, we present to you our book entitled, “ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS” to provide you with a complete education on assistance animals.

Purchase your copy of the book by clicking the text or image below.

ASSISTANCE ANIMAL LAWS: LEARN YOUR RIGHTS REGARDING SERVICE ANIMALS, EMOTIONAL SUPPORT ANIMALS, THERAPY PETS, AND OTHER DOGS, CATS, AND ASSISTANCE ANIMALS